Cache of job #13886067



Job Title

Accommodation Supervisors


The Gold Coast, Holiday, Golf & Sports Resort, Dungarvan, Co. Waterford are currently recruiting for Accommodation Supervisors to join our Accommodation Team. The Gold Coast comprises of a 37 bedroom 3* Hotel, 60 3 & 4 bedroom Holiday Homes and a Caravan and Camping Park, Golf Course and Sports Training Facility, it’s one of Ireland’s leading Holiday, Golf & Sport Resorts. We are an Equal Opportunities Employer. The main duties and responsibilities include: • To develop SOP for Hotel Guest Rooms, Holiday Homes, Caravan Park Wash Rooms and Resort Restroom facilities ( Standard Operation Procedure. • To greet all guests and ensure guest’s needs are priority Number One. • Provide exceptional and professional service to all our guests, and to all Gold Coast Standards. • To liaise with relevant departments, in a timely fashion, to ensure that the guests expectations are consistently met and where possible exceeded. • To ensure agreed standards of cleanliness and hygiene are maintained in all areas in accordance with Resort SOP ( Standard Operation Procedure. • Attends to guest complaints or feedback to ensure guest needs are met in a timely and cost effective manner; follows up as necessary. • To assign each worker their duties and to set required standards against which work will be checked, in accordance with Accommodation department SOP's. • Obtains a list of their rooms to be cleaned immediately and a list of prospective check-outs or cancellations to prepare work assignments. • Supervise operations within the Housekeeping department. Previous experience working in a similar role is essential. Salary: Negotiable DOE. Unique Benefits. Leisure Centre Membership. We provide meals on duty. Please send in your CV in the strictest confidence to Mark Knowles.


Dungarvan, Waterford

Date Added

156 days ago