International Financial Administrator Sp

Sigmar Recruitment

Waterford

Our client is currently working with a leading organisation who are seeking Financial Services Administrators to join their team in Waterford. The successful candidate will be responsible for providing back-office administrative and customer service support. As the team will be supporting International Operations the successful candidate will be required to work shift work on a rotational basis that may rotate between 9:30 am - 10.00pm. Main Accountabilities. Communicate effectively with customers through e mail, inbound and outbound calls. Daily process of all transactions such as new account set up, maintenances and withdrawals. Meets individual productivity requirements. Makes outbound calls to clarify customer requests if necessary. Complete written customer correspondence when necessary. Provide follow up on requests that cannot be immediately resolved. Escalates issues to management when needed. Identifies process improvements to increase efficiencies and streamline processes. Actively participates in departmental team meetings and other open forums. Assists with department projects and initiatives as needed. Education/Experience. Diploma/BA/BS degree or equivalent experience. 1-2 years of customer service / financial services experience. Skills/Knowledge: Fluent English speaking essential. Fluent Spanish speaking essential. Strong written and verbal communication skills. Strong commitment to customer service and quality. Strong research and follow-up skills. Strong analytical and problem-solving skills. Proven ability to successfully cope in a fast-paced, demanding environment. Proven ability to work independently and in a team environment. Job Types: Full-time, Permanent. Language: Spanish (Required. Please email your CV to pgomes@sigmar.ie or call Pedro on 021-4847138 to discuss the role in further detail. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website. This job originally appeared on RecruitIreland.com.

2030 days ago