Cache of job #13982456

Job Title

Business Intelligence Coordinator


Matrix Recruitment


Tipperary , Waterford


What you need to know. You will work as a Business Intelligence Coordinator for our client, a leading and reputable employer in Waterford . This is a full-time and permanent role . Your new job. Key duties & responsibilities: Work collaboratively with Business Analysts and BI Manager on advanced/complex analyses to gather requirements from users, ensuring the business need and goals for information requested is clear. Understand key individual’s roles within the clients and gain an understanding of their respective businesses, including their successes, struggles, and goals. Understand marketing set-ups and how to construct effective testing, and collaborate with BI Manager on how that information will look in reporting. Take responsibility for ticketing queue for any requests to ensure proper service level standards are met. Independently address all basic reporting questions specifically addressing where data for each report is sourced from and how each metric is defined. Understand why some reports display counts and metrics differently and be able to explain the discrepancies to our end-users. Create and/or update user documentation for existing reports. Identify common requests and initiate enhancements and solutions that will improve the overall accuracy and usability of reporting. Gather supporting content for monthly BI Release Notes that highlight the previous month’s development efforts and any improvements or enhancements to existing reports. Maintain active and open lines of communication with clients for open ticket requests, projects, new features/BI updates, and other updates that may impact clients businesses and/or reporting needs. Ensure that requests are answered quickly, efficiently, and correctly and that the BI team is adding value where appropriate. Provide regular reporting on: Reporting Usage Statistics, ticket performance metrics, to the BI Manager and suggest users that may need additional training or support. What are we looking for? 1-4 years of experience in digital/direct response marketing - ESSENTIAL. Proficient in MS Excel – logical functions, lookups, pivot tables, etc. - ESSENTIAL. Strong presentation and communication skills with the ability to summarize findings clearly and concisely. Strong sense of urgency, follow-up and follow-through – must be able to adhere to process. Excellent interpersonal skills, able to deal effectively with diverse skill sets and personalities and also work effectively as a team player. Self-motivated, proactive, disciplined, fast learner and organized with impeccable attention to detail. Desirable: Experience as a hands-on direct marketer, BI reporting/business analyst or comparable role. Basic HTML skills or experience using Dreamweaver. Experience with MS SQL Server backend, Qlikview as well as InfoBase, a proprietary frontend reporting application for running canned reports. Exposure to Google Analytics, ad networks and other industry related API feeds of data. Apply for this job now or get in touch with Ronan Douglas on 051-353825. By applying, you are giving consent for Matrix Recruitment to contact you about this job. We collect your data for recruitment purposes only and will retain it for the duration required as outlined in our privacy policy. All CVs are kept confidential and will not be submitted to any clients without your knowledge and consent. Please note that due to the expected high volume of applications we can only reply to applicants suitable for the position. In the interest of protecting your data and informing you of your rights we will notify you should we retain your information by issuing an acknowledgement email and a request for consent where not already expressly given. We Value Your Trust. This job originally appeared on

Date Added

160 days ago